For Texas startups & small businessesIT support · Austin to San Antonio

Local IT support that actually shows up.

Owner-run by Miguel Santos: the person you call is the person who does the work. Most problems are fixed remotely within hours. When it needs hands, we drive to you anywhere between Austin and San Antonio.

Call (512) 922-3320 Services & prices

Mon–Fri 8am–6pm · after-hours by request

On-site zone: about 60 driving miles from Maxwell

Flat price, approved first
30-day labor warranty
60 mi on-site radius

Services

Three ways we take care of you

Business prices, approved by you before work starts. Flat means flat: the price covers the job, however long it takes. Parts and licenses are extra and approved first.

Fix it now

Something broke. Call, and it gets fixed — remotely within hours, or on-site.

jobs from$99flat

Remote fixOne issue on one computer, fixed live while you watch. Not fixed? You don’t pay.$99
Virus & malware cleanup$179
Slow computer rescue$149
Email & account help$149
Wi-Fi & network repair$199
Rescue PackVirus cleanup, slow-computer fix and Wi-Fi, with 30 days of follow-up · $699 whole office, up to 10 computers$399
Anything else, hourly$185/hr after hours$125/hr

Call to get it fixed

Keep it running

Complete Care: like having an IT department on call, for a fraction of what one costs.

$99/moper computer

$149 minimum per office · month to month

Monitored day and night✓
Updates & security patches, monthly✓
Antivirus kept on and current✓
Backups checked monthly✓
Remote and on-site fixes includedOn covered computers, business hours · no trip fee · projects quoted first · after hours $185/hr✓
We start within 4 business hoursWhen you call✓
First in line when you call✓
Router & Wi-Fi gear included3+ computers · we supply and own it; it goes back if you cancel✓
Alerts worked during business hours; after-hours cover by request

No contract. Cancel any time; the month you cancel in is your last bill.

Start Complete Care

Set it up right

Fixed prices for the common jobs. Bigger projects start with a free walkthrough and a written quote.

projects from$249flat

New computer setupFiles moved over, per computer$249
Office Setup PackUp to 5 people$2,499
Security & Backup PackUp to 10 devices$1,499
Free walkthrough firstWe see your office, then quote a fixed price$0

Price in writing before any work starts.

Book a free walkthrough

Good to know

On-site visits: $49 trip fee per visit, even if the problem can't be fixed on site. Go ahead with the repair and the $49 comes off the price. Waived for Complete Care customers. The $49 is charged if nobody is at the office at the agreed time. Beyond 60 miles, the trip is quoted.
Flat price = our labor for one issue on one computer. Parts, hardware and software licenses are extra and approved first.
30-day warranty: same problem on the same computer within 30 days of our fix, we fix it again free. Parts, new problems and changes you made aren’t covered. No refunds.
After hours (evenings, weekends): $185/hr, one-hour minimum, by request. Flat menu prices apply during business hours.
No deposit for repairs or visits. Projects: deposit terms are in your written quote.
Home & residential: remote fix $79, hourly $89.

How it works

Call. Approve the price. Back to work.

You talk to the owner, not a call center.

Step 1
Call or email
Reach Miguel at (512) 922-3320 or [email protected].
Step 2
Approve the price
You hear the flat price first and approve it before anything starts.
Step 3
Back to work
Most problems are fixed in a secure remote session while you watch. If it needs hands, we drive to you. 30-day warranty on labor.

Why Santos Managed IT

Small enough to answer the phone. Equipped like a big IT company.

Owner-run. You deal directly with Miguel Santos, the person doing the work. No call center, no hand-offs.
Remote first, on-site when it needs hands. Most fixes happen in a secure remote session within hours. When it needs hands, we drive to you anywhere between Austin and San Antonio.
Fair, flat prices. Modern tools keep your costs below a big IT company’s, and you approve every price first.

Miguel SantosFounder, Santos Managed IT · Maxwell, Texas

Service area

On-site within 60 miles of Maxwell

Austin, San Antonio and every town between. About 60 driving miles from Maxwell; beyond that, the trip is quoted.

Austin
Buda
Kyle
San Marcos
Maxwell
Lockhart
Luling
New Braunfels
Seguin
Schertz
Cibolo
Selma
Universal City
San Antonio

On-site zone: about 60 driving miles from Maxwell

Remote support anywhere in Texas — no travel, no trip fee.

Call the owner

(512) 922-3320

Owner: Miguel Santos
Email: [email protected]
Hours: Mon–Fri 8am–6pm
After hours: By request · $185/hr

Call now Send an email